MCG - Case Studies

Case Studies

Here you will find examples of actual MCG clients that saved on their logistics expenditures by leveraging the knowledge and experience of our dedicated staff.

	Consumer Electronics Company
	Apparel Company
	High Volume Parcel Company

(To protect the privacy of our clientele, proprietary and confidential information has been omitted.)

Consumer Electronics Company

One of MCG Logistics' clients has built its reputation by manufacturing and shipping the highest quality, state-of-the-art consumer electronics equipment and accessories from international manufacturing plants to retail centers throughout the world. With a global supply chain logistical network, the challenges of coordinating inbound and outbound shipping, meeting production plans and retail replenishment requirements, and keeping transportation costs as low as possible required additional resources not readily available. At the time, they had been using an outsourced Customs broker to handle the clearing of their international shipments. In order to eliminate documentation hand-offs and the occasional delays caused by this, MCG assisted in streamlining the process by having their transportation provider handle Customs clearance directly.

They asked for MCG to help! Initially, to reduce transportation costs throughout their supply chain. However, they also requested our expertise to help create a routing guide that improved supply chain logistical efficiencies. Their goals were to streamline and better understand their shipping costs, reduce all service failures and eliminate overcharges. Additionally, the brokerage Customs conversion was coordinated and facilitated by MCG Logistics. New processes now exists that continue to reduce this company's lead times throughout their international transportation cycle.

With this sophisticated supply chain, they knew hiring additional people to do the work would be costly. MCG allowed them to reduce operational expenditures and, of course, maintain their focus on their core competencies, not the parcel and heavyweight freight audit business.

Last year alone, MCG Logistics saved them 29.1% off their annual freight shipping costs. With the amount of spend this particular client pays in transportation, the savings dollars were in the millions.

That sure helped their last year’s bottom line!

Apparel Company

We are all consumers of the apparel industry in one fashion or another. Manufacturing goods overseas and distributing to your favorite local retailer offers many opportunities for transportation cost reductions. The apparel industry is increasingly competitive and every cost savings opportunity, on both transportation and manufacturing, is crucial to their longevity. One of our apparel industry clients realized how critical it was to the success of their company to validate and improve their parcel and heavyweight freight expenditures.

They asked MCG Logistics to analyze their parcel shipment and freight rates to validate if they were best in the market. MCG applied their no obligation process to the situation for this apparel company and determined there was definite opportunity to save them money.

MCG reduced their rates by over 13% on parcel and by over 18% on freight!!! Additionally, MCG assisted with routing guide recommendations to assist the procurement and sales teams in making the most cost effective choices when deciding on shipment modes.

Those savings translate to a broader apparel selection for the consumers!

High Volume Parcel Company

A high volume parcel shipper knew that not all their parcel shipments were meeting the service level agreements for the shipment mode utilized. The problem was they didn’t have the internal resources to identify, much less submit, refund claims for service failures.

They contracted MCG Logistics to analyze and handle their Late Package Recovery claims. With MCG’s cutting-edge technology and expertise in this area, an ongoing process now exists for the customer to ensure that all parcel shipments are meeting service level commitments.

In one monthly audit, MCG Logistics saved the Parcel Company over $3,500 in Late Package Recovery claims. Additionally, reports are available to assist this customer during their quarterly business reviews with their parcel carrier so they continually monitor service levels against their commitments.

An audit a day keeps the wasted spend away!