MCG - Services

Our Services

Parcel and Heavyweight Freight Audit and Logistics Warehousing Services

MCG Logistics is the global leader in parcel and heavyweight freight audit and logistics warehousing services. Leveraging our transactional and operational experience, MCG Logistics continues to develop services and solutions that fully optimize your shipping operations and profitability.

Please review our services offerings to see how we can tailor one or more solutions to fit your company’s needs:

	Carrier Contract Negotiations		Late Package Recovery Services
	Invoice Management Services & Reporting		Freight Payment
	Freight Audit & Profit Recovery		Supply Chain Optimization

Carrier Contract Negotiations

The heavyweight freight and parcel shipping industry is extremely complex due to its varying rate plans, service offerings, as well as its marketing and negotiating practices, which can erode any customer advantage in the market. Do you feel an informational overload or informationally disadvantaged? Do you ever ask yourself…

	Are we paying more or less than our competition?
	Do we have the best service and rate plans for our company?
	Can we identify and resolve wasteful shipping practices?
	Do we have the right program given our evolving needs?

MCG’s Project Management Team has the knowledge and experience to strategically align carrier contracts to mirror your company’s overall business requirements, unique challenges and long-term goals. Driven from our tenure, MCG Logistics will return to your company a thorough and competitive carrier pricing analysis and recommendations. Leverage MCG Logistics’ 75+ years of combined freight and carrier experience with UPS®, FedEx® and DHL®, and all major carriers in the heavyweight freight community, to help you get the most out of your carrier contracts.

Our Project Management Team will negotiate the RIGHT contracts to support the unique challenges, long-term goals and overall business needs on behalf of your company by utilizing our comprehensive three-step process:

	MCG analyzes your historical shipping trends and data in order to ‘forward forecast’ based on your future business needs.
	With the data and analysis in hand, we benchmark your rate and service information against our robust knowledge base, taking up to 100 factors into consideration through our analysis.
	Collaborate with your agents to dramatically improve your carrier contracts.

Once the optimal contracts are in place, we continue to work with you to ensure ongoing compliance and that your contract remains competitive.

Invoice Management Services & Reporting

Does your company need marketing-specific statistics? Is your organization interested in allocating shipping costs by inter-company division or department? Do you want your data GL coded for better integration into your own accounting system?

Embedded in every shipment is an abundance of information about the effectiveness of your business. Throughout our 14 years of transactional and informational analysis, we have built several statistical reports that can help quantify and highlight many important aspects of your business. Here are a few samples of our standard reports which are offered FREE with our service:

	Account Number Utilization – Valuable tool in allocating costs back to the appropriate vendor or department.
	Weekly and Monthly Shipping Activity Report – Detailed summary of daily shipping volume.
	Service Type Reports – Summary of service levels and types.
	Credit List Report – Detailed list of credit approved by each carrier.
	Area Code Analysis – Used to gauge the effectiveness of national marketing or sales campaigns within specific geographic regions.
	Package Characteristics – Detailed summary about each package.
	Miscellaneous Charges – Summary used to modify shipping behavior, to reduce costs, analyze pass through requirements, etc.

Freight Audit & Profit Recovery

In today’s competitive landscape, most companies are focused on daily business requirements, core competencies or do not have the resources or the bandwidth to analyze their shipping expenditures to the level and depth necessary. MCG Logistics understands these issues, which is why we provide Freight Audit & Profit Recovery services that not only consolidate your billing process but additionally analyze your carrier invoices, as well as validate rates and duplication of charges to minimize costs.

Our Team audits each and every invoice, detail by detail, to identify ALL savings and rebate opportunities. MCG Logistics’ audit process analyzes up to 17 test points within each invoice, such as:

	Account Number
	Invoice Duplication
	Proof of Delivery (POD)
	Weight & Oversize Adjustments
	Rate Errors
	And many more…

We can also add incremental tests to meet your company’s needs.

Late Package Recovery Services

Did you know MCG Logistics' Late Package Recovery Services can increase your company’s refunds by up to 100%?

MCG’s complete outsourced solution reduces your annual shipping costs and let’s you focus on your customers, not the carriers. Through a unique blend of cutting-edge technology and dedicated customer service, MCG Logistics uncovers and realizes parcel shipping savings opportunities, including:

	Guaranteed Service Refunds – Several million dollars of refund money goes unclaimed on a daily basis. If a package is even one minute late from its guaranteed delivery time, you are entitled to a refund. MCG Logistics realizes and claims the refund on your behalf.
	Manifested, Not Shipped – MCG Logistics will also identify and claim packages that were manifested but never shipped.

Our Late Package Recovery Services yield tangible results. With MCG as your partner, you will have a dedicated account manager acting as your company’s advocate, managing the entire recovery process from start to finish:

	We receive, consolidate and analyze your shipping data each week through our custom and proprietary software.
	Post consolidation, we match each of your carriers delivery data and identify those packages that qualify for a refund.
	Our recovery center specialist then verifies carrier authorization and pursues refunds on your behalf.
	After receiving claims approval, each specific carrier credits the refunds directly into your account.
	Post refund, MCG provides you with a monthly status report that details and outlines information on packages shipped, claims that were filed and those refunds credited to your account.

Instant Savings, No Upfront Fees and Weekly Reporting…..888-MCG-SHIP

Freight Payment

MCG Logistics will assist you in streamlining your current freight payment process. We offer several options: from internal recommended changes to fully outsourcing your freight payments to MCG Logistics. This service can provide benefits from ‘per invoice’ auditing, to reducing the amount of overhead associated with this function in your accounts payable department.

Supply Chain Optimization

With no risk to you, MCG Logistics can dramatically reduce your freight expenditures and improve your overall operational performance all while maintaining your existing service levels. MCG’s Supply Chain Optimization Services deliver profitable results to your bottom line by helping you optimize your supply chain and logistics operations. Our team, with a combined 75+ years of hands-on industry experience, will work with your team on an ongoing or project basis to meet your needs.

Our team will pinpoint potential cost savings through our in-depth analysis of your shipping history and then take the necessary steps to help your company realize the savings. Areas of potential savings include:

	Least Cost Routing – Our team of industry experts uncover less expensive shipping options, enabling your company to deliver your products within the same time frame - however, at a fraction of the cost.
	Zones Skipped – Tremendous costs savings can be achieved by bulk transporting your shipments closer to the final destination. Your company can then utilize smaller parcel carriers to deliver your shipment to its final destination. Our team will help identify and implement these zone skipping opportunities.
	Less-than-Truckload (LTL) to Hundredweight Conversion – Our team will assess if your LTL shipments qualify for less expensive Hundredweight services, resulting in enormous savings off LTL published rates.
	Bundling – Significant costs savings can be realized by combining various shipments into one. Our team can analyze your shipping reports to identify areas of opportunity for bundling.

Our Supply Chain Optimization Team will provide benchmarks to measure ongoing improvements and will continuously monitor your post-implementation performance to ensure that your company’s shipments remain fully optimized.

Our Team also identifies and assists in implementing performance improvement and cost reduction initiatives, including but not limited to:

	Distribution Network Analysis – MCG can help determine the optimal number and location of distribution centers to maximize supply chain performance and minimize costs.
	Distribution Center Process Evaluation and Recommendations – MCG Logistics can assist your company in designing or changing your distribution center layout.
	Alternative Carrier Selection (LTL and 3PL) – MCG will handle the entire review and selection process for your company, including generating requests for proposals, analyzing responses and recommending new supply chain partners.